Privacy policy
PRIVACY POLICY
Last updated: [27 June 2025]
At Sports24seven.co.za, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our site.
1. INFORMATION WE COLLECT
When you use our store, we may collect the following types of information:
Personal Information:
Name, email address, billing and shipping addresses, phone number
Payment information (processed securely via Shopify Payments, PayFast, or PayPal)
Order details and customer account preferences
Device Information:
IP address, web browser, time zone, cookies, and browsing behavior on our site (collected automatically through Shopify and analytics tools)
Marketing Information (Optional):
If you opt in, we may collect your email for newsletters, promotions, and updates
2. HOW WE USE YOUR INFORMATION
We use your personal information to:
Fulfill and manage orders
Process payments securely
Communicate order updates and confirmations
Respond to customer queries
Send marketing (if you've opted in)
Prevent fraud and enhance website security
3. SHARING YOUR INFORMATION
We share your data with third parties only as necessary, such as:
Shopify: Our e-commerce platform that securely hosts our store
Payment gateways: For secure payment processing (e.g., PayFast, PayPal)
Couriers: For order delivery
Analytics providers: Like Google Analytics (to improve the site experience)
We never sell your personal information to third parties.
4. DATA RETENTION
We retain your personal data for as long as necessary to fulfill the purposes outlined above or to comply with legal obligations. You may request deletion of your information at any time by contacting us.
5. YOUR RIGHTS (POPIA & GDPR COMPLIANCE)
You have the right to:
Access the personal data we hold about you
Correct or update your information
Withdraw consent for marketing
Request deletion of your data
To exercise your rights, email us at info@sports24seven.co.za.
6. COOKIES
We use cookies to improve your browsing experience, remember login details, and track website usage for analytics. You can disable cookies in your browser, though this may affect functionality.
7. SECURITY
We take data security seriously. All transactions are encrypted via SSL and processed through secure platforms like Shopify, PayFast, or PayPal. We do not store your payment details on our servers.
8. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version will always be available on our website.
9. CONTACT US
For questions or concerns about this Privacy Policy, please contact:
📧 sales@sports24seven.co.za
